Note that due to changes in European Legislation (Payment Service Directive 2.0), after September 14 th you will need to confirm your identity using a separate device, such as a smartphone or tablet, to complete the login process. We have introduced the 2-way Authentication required by this new legislation.

For your reference, please find the instructions below:

Step 1: Please keep at least 2 devices ready, one device for generating the QR code, the other device for scanning QR code.

Step 2: Login in to https://zotto.cibopay.com as usual, with your username and password.

Step 3: When you press “login”, you will see this page. Now please open your phone or your tablet to download the app “Google Authenticator”
For Android: Download
For iPhone: Download

Step 4: Open the Google Authenticator App. If it is the first time you use the app, you will see the picture below. Please press “ BEGIN”

Step 5: After that, you will see the picture below. Press “Scan a barcode”, and then scan the QR code you get from Step 3.

Step 6: You are all set now.
Please note, you will always need the code generated from Google Authenticator to login in your account.
Also, if you want to reset code, the reset link will be sent to your registered email address.